![]() The latter could be a tiny notebook, a whiteboard on their office wall, or an array of sticky notes attached to their PC monitor. Many solve this problem by embracing a password manager like 1Password, while others turn to pen and paper. Any additional information you can provide will allow us to resolve things as quickly as possible.Very few people can memorize all of their passwords – especially if they’re using unique ones for each account. If you tried the steps above and still can’t get 1Password to work, email us a diagnostics report. If you see the message “extra copies of 1Password found”, try these steps. If you see “extra copies of 1Password found” Restart your Mac to give the system another chance to start up 1Password mini. ![]() 1Password mini starts up when you start your Mac. If the app is anywhere else, it will fail to connect to 1Password mini. Make sure 1Password is in the Applications folderġPassword must be located in the Applications folder. Usually, the issue will be resolved when you open 1Password again. You may sometimes see this message after updating 1Password through the Mac App Store. Mac App Store customers: Reopen 1Password If one of the steps resolves the issue, you can stop there. Try the following steps if 1Password doesn’t start up correctly and you see this message. If 1Password can’t connect to 1Password mini, you won’t even be able to open the app. About the errorġPassword relies on 1Password mini for many things, including unlocking. Get help when you can’t unlock 1Password because it fails to connect to 1Password mini.
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